In early April I placed an order for two jars and a travel tube. Apparently they were shipped but not as quickly as I was lead to believe. So by time it arrived, our mail was being held due to our vacation. When I returned all of my accumulated mail was delivered. Your package was not one of the packages delivered. I then contacted customer service and was told it was at the post office. I went to the post office twice and was told the package was not there. I have no sent you several emails and left a voice message. I do not get any response from you. I would really like the product or at the very least a refund. I see from your reviews below that I am not the only one!